FAQ - TROUBLESHOOTING (Tech Support: +30 2111116901. Monday to Friday 13:00 to 21:00)

Q: What are the hardware requirements for WBM?
A: Pentium IV or equivalent,
512MB RAM, Windows XP/Vista Sp1 or later,
3D card,
sound card,
500MB free hard disk space.

Q: When you say "World Basketball Manager" do you really mean it?
A: Yes we do! The game includes all the international basketball tournaments that exist, and also the more important of the national leagues and cups. It also includes more than 10000 professional basketball players and 1000 managers. If you take into account that basketball is not as widespread as soccer for example, then WBM has managed to achieve its objective more than any other sports management game around.

Q: Besides the fact that it is about basketball, which are the more significant differences between WBM and the other sports management games?
A: As it belongs to the same genre (sports management games), WBM more or less resembles the other games in this category. The elements that make it stand out from the rest are firstly its speed, since the game runs always with full database even at the slower machines (meaning that all the countries and leagues are constantly loaded), and secondly its ease of use even from people that do not know much about basketball or sports management games.

Q: What are the chances to see my country's league incorporated in WBM if it's not already in?
A: If a country's national league is not already included in the game, this means - with very few exceptions - that basketball is not developed in that country. Nevertheless, it is our goal to add to the game as many leagues as it is possible, and in the future we will try to cover at least the whole of Europe. Also WBM includes a tournament editor so that you can easily create new tournaments.

Q: Why I cannot create a new manager younger than 30 years old?
A: First of all, there are very few managers under 30 in professional basketball. Secondly, in WBM we calculate the experience each manager gains in points, which are added each year to one of his attributes. So if a manager started the game at a younger age (say for example 16), he would end up with 14 extra years of accumulated experience. This would not be realistic, as no one could be a professional basketball manager at that age.

Q: Can I play WBM over a network (Internet or LAN)?
A: No. In this version of the WBM there can be a multiplayer game only on the same computer (hot seat).

Q: How good is the opponent manager's AI during a match?
A: The main problem we encountered during development regarding the intelligence of the opponent manager was not how to make it better but how to make it worse! So the user can expect strong opposition from a computer-controlled manager (always depending of course on the latter's coaching skill).

Q: How easy is it for someone to cheat in WBM?
A: It is actually very hard, if at all possible. Firstly, there is no save option in its conventional form, which would allow the user to play a match again and again until he wins. Also, the administration of the team will not permit the user to take any action harmful for the team, such as unrealistic selling and buying of players.

Q: Is there a way to close sound in match?
A: Download and install patch 1.9.1 (or later). This is a standard feature after version 1.9.1

Q: How can I switch skins?
A: Download and install patch 1.9.1 (or later). This is a standard feature after version 1.9.1

Q: Can I set the game to windowed mode so it will always be in windowed mode?
A: Download and install patch 1.9.1 (or later). This is a standard feature after version 1.9.1

Q: I have installed patch 1.9.3. and at 4th of June the game crashes.
A: This is a common problem that existed in the early version of patch 1.9.3. and is now fixed. To fix your saves download and run this little program

Q: When I tried to start the game, it crashes even before intro. If I install patch 1.9.5. I get a message "an error occurred during database upgrade''.
Also, when I tried to install names patch, I get a message "microsoft jet oledb 4.0 provider is not registered on the local machine'''
A: Download and install the following:
http://support.microsoft.com/kb/278604
http://www.microsoft.com/downloads/details.aspx?familyid=7554F536-8C28-4598-9B72-EF94E038C891&displaylang=en

Q: When I try to run the game I get a pop up saying "Could not load file or assembly :SlimDX..."
A: Download http://www.wbmgame.com/files/wbm2009redist.zip
Extract files and install
1. DirectX
2. vcredist_x86.exe

Q: After installing Patch 1.9.3 Data editor gives me a "Run-time error `9` Subscript out of range" error.
A: Here is an editor that will work with latest game verscion: www.wbmgame.com/files/wbmdataeditor_beta.zip

Q: Data editor doesn't work for me
A: Download the latest version of the data editor: www.wbmgame.com/files/wbmdataeditor_beta.zip

Q: When I run the game I get a black screen and nothing happens
A: Install patch 1.9.1 and when run the game select "Play Intro Videos" > OFF and "Match Play Videos" > OFF

Q: When I run the game I get an error that says: "Unable to initialize Direct 3D 9.0"
A: Just reinstall the game and the problem will be solved.